| Aug 7, 2003 |
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| Mike and Greg came out to the house yesterday and did a superior
job. I was very impressed with their professionalism and their
respect of the house and also how clean they were and lastly
how experienced they were in installing the audio system throughout
the lower level of the house. I just wanted to give you my positive
remarks about these guys, I would definitely use these guys
for more work at the house, certainly would give your guys a
strong recommendation and referral as relates to Universal Systems
and specifically to Mike and Greg. So if you would pass this
word along to Gary, let both Mike and Greg know that both my
wife and myself were very, very pleased with the implementation
with the system, and that it was a great experience. Thank you
so much. |
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Greg Vacchiano
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Dec. 29, 2003
Dear Gary and Guys, |
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| The service, equipment, professionalism, knowledge, products,
promptness, availability, eager to please and more, make your
company a pleasure to do business with. The hands on friendliness
of each of you were a joy each day
you guys where here.
We can't say enough nice things about Mike Arnold. To say
he became a part of the family while in our home is an understatement.
You would have thought we were the only customers you were
doing business with at that time. He
always had time to talk to me on the phone. His explanation
of how to work the equipment was in a language that I understood.
Whatever he was doing he stopped and had time for me. He made
sure we were happy with the results.
And Hank was just as helpful and knowledgeable. Both of these
guys are an asset to your company.
Not only do we love our new TV's we feel we have made new
friends. We would highly recommend you to our friends and
would be happy to be included in a referral list. Gary, you
will always have a customer loyalty if you continue to give
the kind of service you gave us. Service, service, service
that's what this business is all about and we got more than
we expected. |
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Thank you for providing us with a quality job we feel we got
what we paid for.
Yours truly,
Marsha and Larry Hilcher |
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| Dear Gary, |
I wish to commend Hank Lohmer, for the excellent work he performed
during the FAA Video Installation. He was courteous and knowledgeable
about the systems he was installing and offered sound solutions
to the problems of this difficult installation.
Hank is a testament to the excellence of Universal Systems.
I would highly recommend Hank and Universal Systems for any
Audio Visual needs. I look forward to doing business in the future.
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Jim Jamison
Systems Engineer For Lockheed Martin
3/15/04 |
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| Gary, |
| I just want to thank you, Adam, and Hank & everyone in
your organization for the work they did on my home. When we
have had a question or a problem, Hank, Adam & you have
answered your phones at home to help. I am sure after our friends
have had a chance to see and hear your work, the phones will
ring with future business. |
Thanks, Jim and Mary Seibold
5/4/04 |
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| Thanks! Hank and Mike - your the best! |
Alison and Cheryl Miller
12/13/03 |
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Mike,
Thanks for all the kindness and extras you do for us! We hope you enjoy the Cowboy's game!
Cheers,
Mike & Vikki Zimmer
08/20/06
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Dear Universal,
We have had monitoring for 40 years from other companies and NEVER had such prompt & friendly service as from you! Thank so much.
Mary & Anthony Fertitta
04/15/09
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Dear Universal Crew,
Thank you so much for everything you have done for me and my family throughout the years. All of you are very knowledgeable in the A/V industry and show real talent. I will continue to use your services and refer you to anyone who will listen. Thanks again!!
Archie Kearley
11/04/08
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